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Knowledge on Demand.
Guidde Release Notes
Getting Started
Installing the Guidde Browser Extension
Signing in to Guidde
Guidde Basics
Watching Playbooks
Watching from the Extension
Watching from the Web app
Capturing Knowledge
Borderless Knowledge
Transform videos into knowledge
Transform Zoom meetings into Knowledge
Record video knowledge
Video playbooks
Playlists
Record with a camera
Searching for Knowledge
Searching for Knowledge
Spaces
Spaces
Creating and Managing Spaces
Default Company Spaces
Sharing Knowledge
Share knowledge with people and spaces
Tracking a public link
Integrations
Integrations
Guidde for Zoom
Guidde for Slack
SETTINGS
Managing Applications
Managing Users
User Roles
Insights
Insights
Activity Feed
Video & Playlist Analytics
Embedding Playbooks
Embedding a Playbook
Embedding in a Confluence page
Embedding into Hubspot
Embedding into Notion
Guidde Inside
Installing the Guidde agent
Triggering a Video or a Playlist
FAQ
Unable to Record on Mac Using Chrome
Recording issues when recording "Window" or "Screen" on Mac
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Triggering a Video or a Playlist
You can trigger and display videos in your app based on any event. The player will pop up immediately without requiring a page load.
  • For sharing new features and announcements - emphasize them in the middle of your users' screen and find your sweet spot as for when to trigger it. You may want to count a few actions inside the app before bombarding the user with updates or new information, or at least let them complete the reason they logged in.
  • For on-boarding - create videos and playlists designated for users' on-boarding and give them the option to skip a full training, as you share knowledge with them along the way.
  • For clicking on links and tooltips - add a video to a page or tooltip to support your users as they journey throughout your app.

How to Use Video Triggers

Video triggering means displaying a video or a playlist when an event occurs. In order for triggering to work, you start by initializing the Guidde agent.
On any occurrence of a video you want to trigger, add the following block, substituting video id and video mode attributes below with appropriate data:
guidde.play('video id', 'video mode')
  • Video id = the identifier of the playlist or video which you can derive from the URL once you click on either the playbook or the playlist.
video id
  • Video mode = the video player location on the screen - center or bottomRight. Center is usually used for on-boarding, new features and announcements.

Video Trigger Example

Playbook triggered in the center

Playlist Trigger Example

Playbook triggered on the bottom right
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Unable to Record on Mac Using Chrome
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How to Use Video Triggers